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About O’Sullivan Installs
Get to Know Your Exterior Remodeling Contractor in the Greater Billerica, Massachusetts Area
With over 20 years experience O’Sullivan Installs is the premier choice for your home improvement. Specializing in Windows, Siding and Doors. We offer a wide range of industry recognized products and award winning installation, all at surprisingly reasonable pricing. At O’Sullivan Installs we don’t dictate how your home improvement will go, we work with you to plan the best options and scheduling to work within your family life and budget.
Meet O’Sullivan Installs Owner, Tim O’Sullivan
“I started in the window and door business at 18 yrs old. My first job was for a local corner shop in Lowell, Ma that gave me a unique experience working with exterior remodeling products. This was when storm windows were on their way out and replacement windows were starting to take over the market. Because I did a lot of glass and screen repairs and rebuilds it provided a chance to learn all aspects of the product.
I also spent many years working in the install division of a big box store. With this company I started as an installer. This was a great experience as it taught me how to get very efficient with installations and procedures.
With my past experience and work ethic, I was quickly moved up to a Field manager position. This meant managing the crews, installs and customer experience from the production side of the home improvement. This gave me a chance to learn how to better set customer expectation and work with the installers to communicate and excel at providing these expectations. I was also responsible for training new hires and covering areas that weren’t managed as effectively as they should be.
After a couple of years, I accepted a consultant position. As an in-home consultant I met with customers and helped them decide on project scope and products that best fit their project. This taught me the importance of the actual products and quality and relationship skills. This was also a great learning experience because it taught me how customers looked at their renovations from the beginning and a lot of the factors that were important to them before they decided to move ahead with a company.
My goal in launching O’Sullivan Installs is to be the diamond in the rough. We don’t offer a buy-today discount to distract you from the remodel at hand and we don’t offer the cheapest products on the market that won’t last. We offer what we feel are the best quality products on the market with the highest quality install you can get, and we offer it all at the best value. We are so confident in our services that they come with a 10 Year Workmanship Guarantee and a Lifetime Product Warranty.”
~ Tim O’Sullivan
Owner, O’Sullivan Installs
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